Privacy Policy

 EcoThread by TrendyPanda Private Limited (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://ecothread.shop.

1. Information We Collect

a. Personal Information:

When you make a purchase or create an account, we collect:

• Full Name
  
  
• Phone Number
  
  
• Shipping/Billing Address
  
  
• Email Address
  
  

b. Payment Information:

• All transactions are securely processed by third-party gateways. We do not store credit/debit card or UPI information.
  
  

c. Device and Usage Data:

• IP address, browser type, device information
  
  
• Pages visited and interaction patterns (via cookies)
  
  

2. How We Use Your Information

• To process and fulfill your orders
  
  
• To improve customer experience and website functionality
  
  
• To send order confirmations and shipment updates
  
  
• To communicate promotions (only if opted in)
  
  

3. Sharing of Data

We share limited information with:

• Payment processors
  
  
• Logistics and shipping partners
  
  
• Customer service providers
  
  

We do not sell, trade, or rent your personal data to anyone.

4. Data Security

We use SSL encryption, firewall protection, and access control to ensure your data is secure.

5. Cookies

Cookies help us enhance your shopping experience. You can disable them via your browser settings.

6. Your Rights

• Request a copy of your stored data
  
  
• Correct, update, or delete your data
  
  
• Unsubscribe from promotional emails at any time
  
  

For privacy-related queries, contact us at support@ecothread.shop